21+

Responsible Gaming at vs89

Your entertainment matters, but your wellbeing matters more. vs89 provides a safe, fair, and transparent environment for all players in Bangladesh — and we are committed to helping you stay in control at all times.

Our Commitment to Responsible Gaming

At vs89, we believe that gambling should be a form of entertainment — not a way to solve financial problems or escape from daily stress. Our responsible gaming policy exists to protect our players and to foster a healthy, sustainable relationship between our community and the games we offer.

We have built a range of player protection tools directly into the vs89 platform, including deposit limits, session time-outs, and self-exclusion options. These tools are available to all registered members and are designed to be activated quickly from within your account settings. We encourage every player to review these options and make use of them proactively.

If you are a player based in Dhaka, Chittagong, Sylhet, Khulna, or anywhere across Bangladesh, our support team is reachable 24 hours a day, 7 days a week. We take every concern seriously and treat all player communications with full confidentiality and respect.

Age Restriction — 21+ Only. vs89 strictly prohibits anyone under the age of 21 from registering or participating in any gambling activity on the platform. If you are aware of a minor attempting to access our services, please contact our support team immediately. We reserve the right to request age verification documents at any time.
Protection Tools
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SSL Security

All data is encrypted with industry-standard SSL to keep your account safe.

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Deposit Limits

Set daily, weekly, or monthly deposit caps to stay within your personal budget.

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Time-Out Feature

Take a break for 24 hours, 7 days, or 30 days — your account pauses instantly.

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Self-Exclusion

Permanently exclude yourself from vs89 if gambling is no longer healthy for you.

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Activity Tracker

Review your full play history, deposits, withdrawals, and session durations at any time.

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24/7 Support

Our dedicated team is always ready to help with any responsible gaming concerns you may have.

Know the Warning Signs

Problem gambling can affect anyone. Recognising the early signs is the first step toward getting help. Ask yourself honestly whether any of the following apply to you:

  • You spend more money gambling than you originally planned.
  • You borrow money or sell possessions to fund gambling sessions.
  • You feel anxious, irritable, or restless when you are not gambling.
  • You chase losses by placing larger bets to try to recover lost funds.
  • Gambling is negatively affecting your relationships, work, or studies.
  • You hide your gambling activity from family members or close friends.

If you answered yes to two or more of the above, we strongly encourage you to use our self-exclusion or time-out tools, and to reach out to our support team. Taking action early makes a real difference.

Tools We Provide

vs89 offers the following player protection tools, all accessible from your account settings. Each tool is designed to give you full control over your gambling activity with no delays and no bureaucracy.

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Deposit Limits

Set a maximum amount you are allowed to deposit daily, weekly, or monthly. Once the limit is reached, no further deposits are accepted until the period resets. Contact support to lower your limit at any time — increases take a 7-day cooling-off period.

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Session Time-Out

Set a maximum play session length. When the timer expires, you will be automatically logged out. This helps prevent marathon sessions that go beyond your intended playing time.

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Reality Check Reminders

Receive periodic pop-up notifications during gameplay that show you how long you have been playing and how much you have spent in the current session, so you can make an informed decision about continuing.

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Self-Exclusion

Choose to exclude yourself from vs89 for a fixed period (1 month, 3 months, 6 months, 1 year) or permanently. During this time, you will not be able to log in, deposit, or receive any promotional communications. Request self-exclusion by contacting our support team.

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Activity History

Access a full log of your account activity including all deposits, withdrawals, bets placed, games played, and session durations. Reviewing your history regularly helps you stay aware of your spending patterns.

Tips for Healthy Play

Gambling is at its best when it is a leisure activity — one option among many, not the main event of your day. Before you open vs89, decide in advance how much time and money you are comfortable spending. Stick to those limits even when things are going well.

Never gamble when you are feeling emotionally vulnerable, under the influence of alcohol, or when you are stressed about money. Decisions made in these states rarely align with your actual intentions. Take a walk, grab some tea, and come back when your head is clear.

Treat your losses as the cost of entertainment — the same way you would treat a cinema ticket or a restaurant meal. Wins are a bonus, not a financial plan. If you find yourself gambling to recoup losses, that is a clear signal to stop and seek support.

Make time for other activities you enjoy — cricket with friends, exploring Cox's Bazar, or simply spending time with family during Eid or Pohela Boishakh. A balanced life makes gambling a natural companion to your leisure time rather than its centrepiece.

Frequently Asked Questions

Log in to your vs89 account and navigate to Account Settings, then Responsible Gaming. From there you can set a daily, weekly, or monthly deposit cap. The limit takes effect immediately. If you wish to lower it, the change is instant. If you wish to raise it, a 7-day cooling-off period applies to protect you from impulsive decisions.
You must be at least 21 years old to register and play at vs89. This applies to all players in Bangladesh regardless of the game type — cricket betting, live casino, slots, or crash games. We may request a government-issued ID document at any time to verify your age, and any account found to belong to a person under 21 will be closed immediately.
Self-exclusion allows you to block access to your vs89 account for a chosen period: 1 month, 3 months, 6 months, 1 year, or permanently. To activate it, contact our support team at [email protected]. Once active, you will not be able to log in, make deposits, or receive promotional emails. We will also do our best to ensure you are not targeted by any marketing communications during your exclusion period.
Yes. The time-out feature lets you pause your account for 24 hours, 7 days, or 30 days without permanently closing it. During the time-out, you cannot log in or deposit, but your account and balance are preserved. When the period ends, access is automatically restored. This is ideal if you feel you need a short rest without committing to a full self-exclusion.
Yes. vs89 uses SSL encryption to protect all data transmitted between your device and our servers. We do not share your personal information with third parties for marketing purposes. All financial transactions via bKash, Nagad, Rocket, or Upay are processed securely. For full details, please review our Privacy Policy.
The most important step is to act early. Start by using our time-out or self-exclusion tools — both are available by contacting [email protected]. You can also set tighter deposit limits to reduce your exposure while you think things through. Talking to someone you trust, whether a friend, family member, or professional counsellor, can also make a significant difference. vs89's support team will never judge you; we are here to help.

Ready to Play Responsibly?

Set your limits, know your boundaries, and enjoy everything vs89 has to offer — cricket betting, slots, live casino, and more — all within your personal comfort zone.

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